Usability

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System Fundamentals[1]

Usability is the ease of use and learnability of a human-made object such as a tool or device. In software engineering, usability is the degree to which a software can be used by specified consumers to achieve quantified objectives with effectiveness, efficiency, and satisfaction in a quantified context of use [2].

Any discussion of usability must include the idea of ergonomics and accessibility.


Do I understand this?[edit]

You should be able to close your eyes and define this idea of usable and usability. However, I hope you take a moment to think more deeply about this idea. From this article, we learn usability might be decomposed into:

The definition of usability in the ISO 9241 standard is:

"The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use"

This definition can be expanded, and made more comprehensive, by including five characteristics which must be met for the users of a product:

Effective Efficient Engaging Error Tolerant Easy to Learn


Standards[edit]

  • Define the term usability.


References[edit]