Once you understand what a user wants (their requirements), you must begin researching possible solutions. This page describes different techniques you might use to research a suitable system. These research techniques should be used in conjunction with each other. Please don't use one single method for finding a suitable system.
Once you know a customers requirements, it's time to investigate solutions. Below is a list of different techniques you might use to look for a system which meets the customers needs.
- Examining current systems
- Examining competing products
- Organizational capabilities (Does the company have people who could make this solution? This is different than current systems, which is just a "thing". Organizational capability is the capacity to use (or leverage) that existing system for a solution).
- Literature searches
Real-world practical advice
I've seen a system administrator take a look at the requirements and get exactly the wrong system.
These standards are used from the IB Computer Science Subject Guide
- Describe appropriate techniques for gathering the information needed to arrive at a workable solution.
- IB Diploma Programme Computer science guide (first examinations 2014). Cardiff, Wales, United Kingdom: International Baccalaureate Organization. January 2012.